WellCard Health

Lab Savings

Empower you and your family with access to lab test results and information once only available to doctors. WellCard Health's lab savings gives members access to an efficient, affordable, and confidential solution for quality medical lab testing at up to 50% off regular pricing.

Join WellCard Health now and reduce your health care costs today!

  • Dramatically reduce the cost of health care for you and your family by ordering the same lab tests ordered by your doctor at up to 50% less.
  • Purchase lab testing by phone 24 hours a day. For an additional 10% discount, order online.


F.A.Q.

Q: Who can use the WellCard Health lab services?

Anyone, including but not exclusive to those who have the following:

  • A medical health plan
  • "Heavy use" of medical testing that health insurance doesn't cover
  • A high deductible or Health Savings Account plan
  • A "waiting period" for health insurance
  • A Mini-Med or limited benefit health plan
  • A temporary major medical plan
  • Part-time employment
  • Independent contract work
  • No health insurance
  • Dependents that can't be included on a group plan due to cost
  • Self-funded plans where the employer wants to reduce health care costs for the company
  • A need for frequent testing for the same test or condition
  • An ongoing medical condition not covered by health care plan
  • Membership in an association or union
  • Involvement in associations with members who require frequent testing, including medical conditions and truck drivers

Q: What is the testing procedure?

A: You may order online or by phone. We then refer you to the laboratory with the Patient Service Center most convenient to your home or office, where the blood is drawn by a certified phlebotomist. The results are received by our office generally within 48-72 hours and e-mailed confidentially to you. Members purchase testing online, or by phone, and then visit one of nearly 2,000 local Patient Service Centers (PSC) in their neighborhoods. Most test results are available within a couple of days.

Q: Is WellCard Health's lab service covered by my insurance?

A: We do not file insurance claims. Some insurance plans have "wellness" or "prevention" benefits. You should contact your carrier for that information. We can provide you with the procedure CPT codes so you may file for reimbursement, if needed.

Q: What is a Patient Service Center?

A: Certified laboratories have Patient Service Centers throughout the United States where patients have their blood drawn. These are staffed by licensed phlebotomists and are the same facilities referred to by the nation's top doctors.

Q: Is there a Patient Service Center near me?

A: WellCard Health's lab service uses only nationwide CLIA-certified Medical Reference Laboratories with Patient Service Centers close to where members live or work. Special arrangements can be made for members living in an area without a nearby facility.

Q: Are the lab test results confidential?

A: Yes. We respect your privacy and maintain confidentiality. You are the only one who receives the results unless you specifically direct us otherwise, with a signed HIPAA release. TO ASSURE COMPLETE PRIVACY, ALL RESULTS FOR STD TESTING MUST BE RETRIEVED BY CALLING the toll-free customer service number, AFTER TESTING IS COMPLETE. All other results will be sent by email. If you have any questions, please call our Customer Service Specialists.

Q: How reliable are the results?

A: We use the leading national laboratories, which are fully accredited, licensed Medical Reference Labs. These are the same labs your physician uses.

Q: Will my doctor see the results or receive a copy?

A: No. Only you receive your results. However, we do recommend that you take a copy of the results with you when you visit your doctor; or you may complete and return by fax or mail a HIPAA release and direct us to send your doctor the results.




Notice to Members – Your plan may not access all of the services listed on this page.
This plan is not insurance.
The plan provides discounts at certain healthcare providers for medical services.
The plan does not make payment directly to the providers of medical services.
You are obligated to make payment for services but you will receive a discount from those providers contracted with the plan.
The name of the licensed discount medical plan organization is Access One Consumer Health, Inc. (not affiliated with AccessOne Medcard)

MARYLAND RESIDENTS
Discounts for hospital services, if any, are not applicable in Maryland.
MASSACHUSETTS RESIDENTS
The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The range of discounts for medical or ancillary services provided under the plan will vary depending on the type of provider and medical or ancillary service received.
TEXAS RESIDENTS
Note to Texas Consumers: Regulated by the Texas Department of Insurance, P.O. Box 12157 Austin Texas 78711: telephone 1-800-252-3439 or (512) 463-6515; website: www.tdi.state.texas.com
UTAH RESIDENTS
These programs are not covered by the Utah Health Insurance Guarantee Act.
WEST VIRGINIA RESIDENTS
If after receiving our response and you are not satisfied with the resolution you may write of call: West Virginia Insurance Commissioner
This plan is not available in the following states AK, MT, and VT.
This is not a Medicare Part D Prescription Drug Program.